Email preferences
Optional marketing communications are separate from the service messages connected to an action or support relationship you request.
Optional marketing email
InfraCanopy does not add addresses from purchased, rented, scraped, or transferred marketing lists. If optional marketing subscriptions are offered, the sign-up choice will identify InfraCanopy, the message categories, the expected frequency, and how to unsubscribe. The choice will be optional and unchecked by default.
How to unsubscribe
Use the unsubscribe or preference link included in any InfraCanopy marketing email. The request will be honored promptly and no later than ten days after receipt, or sooner where applicable law requires. Marketing email will not resume unless you make a new affirmative choice.
If a link is unavailable or you need help, email privacy@infracanopy.com with the subject “Email preference request.”
Service messages
After a marketing unsubscribe, you may continue to receive non-marketing messages concerning actions or services you request, such as account invitations, ticket updates, maintenance notices, password resets, invoices, or service reports.
Before marketing launches
InfraCanopy will connect any future online preference controls to the live suppression system before optional marketing email is sent. This page does not claim that submitting an email alone creates or changes a service agreement.